This privacy policy explains how we use any data we collect about you, or that you provide us. Your use of our website constitutes your agreement to this Privacy Policy

Why we collect information

We use your information collected from the website to personalise your repeat visits to the website, and to administer and improve our website. We use the information to establish a customer relationship and communicate with you by verifying your identity & method of payment and assist with the delivery/refunds/exchanges of goods. We also use the information for marketing and promotional details to advise you of goods/sales that may be of interest to you.

Personal Data Collected

We collect information about you when you register or correspond with us or place an order for goods or services. This information may include your name, date of birth and dates of other events such as anniversaries and weddings, address and residential status, e-mail addresses and telephone numbers and financial and credit card information, identification provided such as driver’s licence, types of products you have purchased/viewed online/may be interested in and any surveys you may have answered or feedback provided. This information is collected using cookies (text files placed on your computer to collect standard internet log information and visitor behaviour information). We may also collect information about you from credit reporting agencies, credit referees you provide to us, bankruptcy and directorship searches


You consent to receiving communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You consent to receiving electronic messages and information sent by us (or on our behalf) for any purposes described in our Privacy Policy or otherwise disclosed to you.

Security & disclosure of information

We will make all reasonable arrangements to ensure that personal data in our possession or under our control are protected against unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.

We may, without limitation, disclose the information collected if we are under a duty to disclose or share your personal data in order to comply with any legal obligation and may disclose the information to credit reporting/service providers to any government departments or other appropriate governmental or regulatory authorities, to an actual or potential purchaser of our business, to agents or contractors who provide us with IT services, payment or data processing services, & marketing or promotional services.


We are not liable for any failure by us to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.

How to contact us

If you have any queries or complaints in relation to our privacy policy our contact details are:

Springfield Jewellers
Shop 247, Orion Springfield Central
1 Main Street
Springfield QLD 4300

PH: 07 33810790

More information

You may request a copy of the information that we hold about you and information about the ways in which we have used and disclosed that information. We may ask you to pay a minimal charge for this.

You may ask us to correct information you think is inaccurate.

You can obtain further information concerning your privacy from the website of the Office of the Australian Information Commissioner (

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